FAQs

1. What types of products do you specialize in?

We craft premium textile products designed to complement distinguished brands. Our offerings include elevated wearable apparel, refined lifestyle accessories, and sophisticated home textiles—each tailored with meticulous attention to detail and uncompromising quality.

Excellence guides every stage of our process. We source only premium materials, partner with skilled artisans, and implement rigorous quality checks to ensure flawless execution. Each product is inspected for texture, durability, craftsmanship, and aesthetic consistency, ensuring it meets the elevated standards your brand represents.

Yes. We understand the importance of precision in luxury products. Sample development is available upon request, typically within 5–10 business days, allowing you to assess fabric feel, finish, and design accuracy before production begins.

Our production timelines range from 20–45 days after sample approval and order confirmation. Lead time may vary based on customization details and order volume, but we are committed to delivering refined products within an assured schedule.

To begin crafting your order, we require finalized specifications such as fabric preferences, color palettes, size details, branding artwork, packaging concepts, and order quantities. Once aligned, our production team proceeds with seamless execution.

Absolutely. We provide a full suite of bespoke branding options—from premium woven labels and elegant hangtags to luxurious custom packaging. Each detail is curated to enhance your brand’s identity and elevate the unboxing experience.

We offer global logistics solutions tailored to your needs:

Air Freight: 5–12 days for expedited delivery

Sea Freight: 20–45 days for large-volume shipments

Express Courier: For smaller, time-sensitive consignments
Timelines may vary based on destination and customs protocols. 

Yes. We serve esteemed clients worldwide and collaborate with reliable logistics partners to ensure your products arrive safely and on schedule. We can also work with your preferred freight forwarder upon request.

Shipping rates are calculated based on order volume, destination, packaging dimensions, and preferred mode of transport. We provide clear, upfront estimates so you can plan confidently.

MOQs vary depending on product type and customization level. We strive to offer flexibility while maintaining the craftsmanship and precision expected in luxury production.

You will be supported by a dedicated account manager who ensures seamless communication throughout the process. From progress updates to production previews, you’ll have complete transparency every step of the way.

We stand behind the quality of our work. Should any concern arise, please contact us within 7 days of receiving your shipment. Our team will address the matter promptly and arrange an appropriate resolution.